How It Works Features & Benefits Pricing Why Us? Resources
Property complaint & task management

Shared Pain.
Acknowledged.

Repilio turns every complaint into action — instantly visible, always accountable. It connects property owners, tenants, skilled workers, and managers, making every complaint, task, fix, and request simple, fast, and transparent.

Why us

Built for everyone in the building.

Whoever you are in the property, Repilio was shaped around what you actually need to see.

Tenant Being heard every time.

Log a complaint in seconds and watch it move from open to resolved — no more chasing.

Learn More →
Owner Transparency you can trust.

Every issue on your unit, timestamped and documented, whenever you need to check.

Learn More →
Manager Control without the chaos.

One dashboard for every property, every ticket, every deadline — nothing slips through.

Learn More →
Staff Clarity in the noise.

Clear task lists, the right context, and one place to log the work you finished.

Learn More →
How it works

Five steps, one thread that never breaks.

A single request is followed from the first message to the final rating — nothing is ever re-typed or re-explained.

1

Submit

A tenant or owner reports a complaint or request, tied to their unit, in under a minute.

2

Assign

An admin routes it to the right staff member or vendor — no group chats, no guessing.

3

Track

Every request moves through a visible lifecycle that anyone involved can check at a glance.

Open Assigned In Progress Resolved Closed
4

Execute

Staff logs the work, uploads photos, and adds notes right from the job — proof, not promises.

5

Close & Rate

The admin or tenant confirms the fix and leaves feedback, closing the loop for good.

Features & benefits

What it does, and what it actually gives you.

Never Lose Track

Category 01

Unified complaint & task logging

Everything in one place — no more scattered info across chats and sheets.

A unique ID for every issue

Every issue gets its own "passport" — easy to reference, anytime, by anyone involved.

Full lifecycle status tracking

From submission to closure, always know exactly where a request stands.

Complete history & audit log

Every unit keeps a permanent record of everything that's ever happened to it.

Role-Based Collaboration

Category 02

Five role levels

Super Admin, Admin, Staff, Tenant, Vendor — people see only what they need, no confusion.

Unit-level access control

Tenants see only their unit; admins see the full picture across every property.

Internal notes + public comments

Team collaboration happens in the open, invisible to end users until it's ready.

@Mentions and tagging

Reach the right person in one line — fewer emails, faster answers.

Data-Driven Decisions

Category 03

Real-time dashboards

One glance shows open tasks, overdue items, and pending approvals.

SLA monitoring & alerts

Automatic warnings reach the right person before deadlines are missed.

Exportable reports

Generate an Excel or PDF report in one click, and prove your value in minutes.

Feedback & ratings

Tenant satisfaction becomes something you can measure and actually act on.

Pricing

Simple pricing. No surprises.

Start free, and grow into a plan only when you actually need to.

1 Unit — Free Forever.

No credit card required. Ever.

Start free →
Echo
Free forever
  • ✓ 1 unit
  • ✓ 3 users
  • ✓ Individual owners & tenants
Echo Plus
$1 / month
  • ✓ 5 units
  • ✓ 5 users
  • ✓ Small owners or buildings
Flow
$44 / month
  • ✓ 120 units
  • ✓ 30 users
  • ✓ Mid-sized properties or FM firms
Unify
$69 / month
  • ✓ 250 units
  • ✓ 65 users
  • ✓ Large properties or portfolios
Nexus
Custom
  • ✓ Custom units
  • ✓ Custom users
  • ✓ Enterprises & multi-building operators

Annual billing includes tier-based discounts.

Resources

Questions, answered plainly.

Getting to know Repilio

Repilio is a centralised platform for logging, assigning, and tracking property complaints and tasks — replacing WhatsApp threads, Excel sheets, and paper logs with one shared record.

Because staying organised shouldn't feel like a second job. We watched complaints get lost across too many disconnected tools and built something calmer instead.

Repilio isn't an accounting system or a full property management suite — it's focused specifically on complaints, tasks, and their resolution.

No. A single owner with one unit can use Repilio for free, and the same platform scales up to large, multi-property portfolios.

Your everyday experience

Yes — most people feel the difference the first time a complaint doesn't get lost, because it's tracked from submission to close automatically.

Repilio was designed so that tenants, guards, cleaners, and technicians can all use it comfortably — no training manual required.

Notifications and SLA alerts keep you informed automatically, so nothing depends on you remembering to log in.

No — Repilio organises the work your team already does, giving everyone clearer tasks and better visibility, not fewer people.

Pricing, growth, and trust

Yes, for one unit it's free forever with no credit card required. Paid tiers unlock more units and users as you grow.

As little as $1 a month once you outgrow the free tier — plans scale gradually from individual owners to large portfolios.

Yes — from a single free unit up to custom enterprise portfolios, the same workflow scales with you.

Your data is protected with role-based access controls, daily backups, and infrastructure built for high availability.

Early members lock in three free months and a 10% lifetime discount on any paid plan — a reward for trusting us first.

Why Repilio was born

A simpler truth, in a world that keeps adding complexity.

In a world moving faster every day — filled with endless systems, apps, and over-complicated solutions — I saw a simpler truth: staying ahead, organised, aware, and efficient shouldn't feel like a second full-time job.

I spent years watching people — facility managers, tenants, skilled workers — juggle complaints and tasks across WhatsApp chats, messy Excel sheets, endless calls, handwritten notes, and sticky papers on doors.

Important complaints were lost or left unattended. Tasks slipped away with no visibility, no proper history, and no reliable way to retrieve or verify them.

It didn't just waste time — it crushed trust. It drained energy. It made people feel overwhelmed and invisible.

I knew there had to be a better way. Not another system that adds to the noise. Not another complicated tool that creates more work. Something different. Something calm. Something you could trust to work for you — not against you.

That's why we built Repilio.

Our commitment
10%

At Repilio, we believe success means nothing if it doesn't lift others with it. That's why we make a simple, unwavering promise: 10% of all income generated in every country will be given back — directly to one or more trusted social development charities within that country.

Not once. Not just when it's convenient. But for life. As we grow, our impact will grow too — creating real change, where it's needed most.

Repilio isn't just built for peace of mind — it's built for a better tomorrow.

Join the whitelist

Get in before everyone else.

Early access, exclusive updates, and previews — plus 3 months free and a 10% lifetime discount on any paid subscription.

Early access to the platform
3 months free, on us
10% lifetime discount on any paid plan